JOB VACANCY: Receptionist and Administration Assistant

Vacancy posted 27th October 2023 | Author Coquet Vets

 
 

 

** This job vacancy has now closed **


Position: Receptionist and Administration Assistant
Location: Coquet Vets, Amble, Northumberland
Role: 40 hours a week (shifts over Mon - Fri + Sat)


We are looking for an organised individual, who has excellent interpersonal and communication skills, to join our admin team. This is an exciting opportunity to be part of a friendly and forward thinking team that prides itself on high quality care and positive client and staff experience.

The successful candidate will:

  • Book and organise the appointment diary

  • Act as a first point of contact for Coquet Vets clients in person, through email and telephone communication

  • Assist with some basic animal handling roles such as weighing dogs

  • Carry out clerical and reception duties including managing social media, billing and assisting with pet insurance claims

  • Liaise with other veterinary professionals and organisations such as referral centres and animal charities

  • Process repeat prescription requests

  • Assist with cleaning the reception area

  • Assist with ordering for and restocking of our retail space and consult rooms

The following are considered essential for the role:

  • A love of animals

  • Being trustworthy, reliable, approachable and organised

  • Having excellent communication and ICT skills

The following are considered desirable for the role, but not essential, as full training will be provided:

  • Experience working in a veterinary or healthcare environment

  • Experience doing reception work

  • Basic animal handling skills

Salary - £11 per hour
Holidays - 20 days plus bank holidays (pro-rata for part time employees)
Start Date - As soon as possible
Hours - We are looking for someone to cover in the region of 40 hours. We would consider one full time candidate or two part time candidates. Shifts are between 5-10 hours long and take place between the hours of 8.00 a.m. and 7.30 p.m. Monday - Friday and 8.30 a.m. and 1.00 p.m. on Saturdays
Benefits - Vitality health insurance. Membership /  CPD opportunities with The British Veterinary Receptionist Association. Staff discount on veterinary services. 

If you would like to apply for this position please send a CV and covering letter to meganf@coquetvets.co.uk. Please indicate within the covering letter if you are applying for the position on a part or full time basis.

N.B. Coquet Vets regret that they will be unable to provide feedback to unsuccessful candidates

Closing Date: This job vacancy has now closed and we are no longer accepting applications.