JOB VACANCY: Receptionist and Administration Assistant
Vacancy posted 27th October 2023 | Author Coquet Vets
** This job vacancy has now closed **
Position: Receptionist and Administration Assistant
Location: Coquet Vets, Amble, Northumberland
Role: 40 hours a week (shifts over Mon - Fri + Sat)
We are looking for an organised individual, who has excellent interpersonal and communication skills, to join our admin team. This is an exciting opportunity to be part of a friendly and forward thinking team that prides itself on high quality care and positive client and staff experience.
The successful candidate will:
Book and organise the appointment diary
Act as a first point of contact for Coquet Vets clients in person, through email and telephone communication
Assist with some basic animal handling roles such as weighing dogs
Carry out clerical and reception duties including managing social media, billing and assisting with pet insurance claims
Liaise with other veterinary professionals and organisations such as referral centres and animal charities
Process repeat prescription requests
Assist with cleaning the reception area
Assist with ordering for and restocking of our retail space and consult rooms
The following are considered essential for the role:
A love of animals
Being trustworthy, reliable, approachable and organised
Having excellent communication and ICT skills
The following are considered desirable for the role, but not essential, as full training will be provided:
Experience working in a veterinary or healthcare environment
Experience doing reception work
Basic animal handling skills
Salary - £11 per hour
Holidays - 20 days plus bank holidays (pro-rata for part time employees)
Start Date - As soon as possible
Hours - We are looking for someone to cover in the region of 40 hours. We would consider one full time candidate or two part time candidates. Shifts are between 5-10 hours long and take place between the hours of 8.00 a.m. and 7.30 p.m. Monday - Friday and 8.30 a.m. and 1.00 p.m. on Saturdays
Benefits - Vitality health insurance. Membership / CPD opportunities with The British Veterinary Receptionist Association. Staff discount on veterinary services.
If you would like to apply for this position please send a CV and covering letter to meganf@coquetvets.co.uk. Please indicate within the covering letter if you are applying for the position on a part or full time basis.
N.B. Coquet Vets regret that they will be unable to provide feedback to unsuccessful candidates
Closing Date: This job vacancy has now closed and we are no longer accepting applications.